We help retail companies to realise their retail potential, with emphasis on retail operations, digital & eCommerce solutions.
Retail Solutions are retail consultants that help retailers to enhance their retail strategy to maximise sales, profit & efficiency. We work with retail leaders like you to define, refine and execute your retail vision. We bring a fresh perspective to companies looking for growth opportunities, helping you to realise your full potential. Read our Retail Strategy blog articles for some insight into some of our thoughts, including this guide to Direct to Consumer (D2C) Strategy.
eCommerce & Digital Strategy
Online sales channels are an essential aspect of modern retailing, yet it can be hard to maintain growth and profitability. We use our extensive eCommerce & digital experience to help retailers, manufacturers and all consumer facing businesses. Our focus is on using the latest technology to improve business performance, helping retailers to evolve their strategy towards a digital-first future, giving them a distinct advantage over their competitors. Read our definitive SME Guide to Technical SEO for in-depth insight into this important aspect of eCommerce.
Experienced & Professional Retail Consultant
Our lead retail consultant, Mark Taylor, is an experienced retailer, having held senior leadership roles with some of the biggest retailers in the UK, including Marks & Spencer, River Island and Shop Direct but also has extensive experience working with SME companies. More info is available on his LinkedIn Profile : Mark Taylor.
Built on the solid foundations of traditional retail operations, Mark also has extensive strategic, tactical and hands-on experience with digital, eCommerce & retail blockchain across a broad range of companies and industries in UK & International markets.
We help retail companies focus on driving business growth and work collaboratively to ensure performance improvements are delivered, developing and implementing strategies to achieve profitable growth.
Based in Cheshire, we are readily accessible to help companies in Liverpool, Manchester, Chester and the wider North-West region of Merseyside, Lancashire, Greater Manchester, Yorkshire and Midlands. We also have Clients throughout the UK and are willing to travel to help you wherever you are located.
Our Retail Consultant Services section offers more information on our range of services but as a brief overview;
- Retail Consulting · Retail Advice
- Market Research & Analysis
- Retail Strategy · Brand Strategy
- Operational Efficiency Reviews
- Retail Expertise · Retail Technology Advice
- Change Management · Retail Transformation Projects
- Sales Channel Strategy · Amazon Marketplace
- Digital Strategy · eCommerce Strategy
- Data Analysis · Retail Performance Analytics
- Systems Integration · Platform Migration
- MS Dynamics NAV · Magento · Shopify
- eCommerce Performance Analysis
- Digital Marketing · Google PPC · Google Search
- Technical SEO · Content SEO · PR Outreach
- Conversion Rate Optimisation · CRO
- Mobile Commerce · CRM · UX · CX
What is a Retail Consultant?
Retail consultants work alongside company management within the retail sector. The consultants assist the management teams on a range of topics, including; retail strategy, growing sales & profit, expanding into new markets, improving operational efficiency, managing costs, financial controls, exploring new technologies, developing digital strategies and offering advice & insight into the retail industry.
Retail Consultant: Job Description & Role Definition
A retail consultant falls within the overall management consultant role but has specific emphasis on retail, which in today’s retail environment, includes digital marketing, eCommerce & marketplace sales channels and a broad range of digital technology. Retail consultants work with retailers, manufacturers and brands to develop a range of strategies, tactics and techniques to grow their business.
The initial approach with clients is to listen, taking onboard their objectives, challenges and ambitions. Once fully understood, the expertise of the retail consultant can be brought to the fore and plans discussed to ascertain the best route to success, eyes & ears before voice.
It’s important for the consultant to get to know their clients’ business, from the sales floor & factory floor to the admin office and support teams. Listening to customers as well as employees will help to build a true picture of the current business.